SIA Group Sports Club

SGSC TERMS OF USE AND SERVICE AGREEMENT

This Agreement creates binding legal obligations between you and SGSC. If you do not agree to any of the terms of this Agreement, please do not access SGSC’s Sharing Platforms, use any of the services offered through our Platforms or register an account for such services. You acknowledge that you have carefully read and understand the terms of this Agreement.

INTRODUCTION

1.1 Purpose

(a) SGSC offers  through various electronic platforms, including on the Internet (siasportsclub.sg) and mobile applications (including on iOS and Android operating systems). In accessing the Platforms, using the services provided through the Platforms, or registering an account for such services, you agree to accept the terms of this Agreement.

1.2 The clauses and paragraph headings of this Agreement have been inserted for ease of reference and do not affect or limit the construction or interpretation of the terms of this Agreement.

SCOPE

2.1 Contracting Parties

(a) This Agreement is entered between you and the operator of the Platforms in the country where you are enjoying the services offered through the Platforms.

(b) The Platforms, and the services offered through the Platforms, are currently available in Singapore.

(c) We, SGSC are the current operator of the Platforms, and the services offered through the Platforms, in Singapore. All references in this Agreement to “we”, “us”, “our” or “SGSC” is a reference to SGSC. Subject to us posting a notice on our website, we may at any time transfer or assign our rights and duties under this Agreement to any third party we deem fit. Once assigned, your relationship would be with our assignee and not with us.

2.2 Additional Terms, Usage Rules and Privacy Policy

(a) You agree to accept our Usage Rules and Privacy Policy which constitute integral parts of this Agreement.

(b) Our Privacy Policy set outs how we collect, use, disclose, handle and process your personal information. You consent to our collection, use and disclosure of your personal information, and in accordance with the Privacy Policy.

(c) Additional terms may apply to certain specific services offered through the Platforms. Such terms will be made known to you and you are required to accept those additional terms before using those specific services. In the event of any conflict between this Agreement and those additional terms, the additional terms will prevail.

USER REGISTRATION

3.1 User Qualification. 

You warrant and represent that you are at least 18 years of age and have the requisite mental and legal capacity in accordance with the applicable laws of your jurisdiction to enter into this Agreement and use our services. If you are below the age of 18 or lack the requisite capacity, your parent or guardian may in accordance with applicable laws be responsible for your acts or omissions in relation to your access of the Platforms or use of our services.

3.2 User Account

(a) You are required to register for a user account through the Platforms before any use of our services.

(b) Your user account is personal to you and contains your personal and financial information. You will secure your user account and unless expressly authorised by us, you will not directly or indirectly, create a user account for another person, transfer your user account to another person, or permit or assist any other person to use or access your user account. You agree to assume all liability arising from the access or use of your user account by another person.

(c) All applications for user accounts are subject to approval at our sole and absolute discretion. We reserve the right to reject any application and, if accepted, terminate any user account, and/or to deny access to the Platforms or our services, at our sole and absolute discretion and without assigning or providing any reasons.

3.3 Management of Personal Information

(a) In connection with your user account, you are required to provide information (including personal information such as your name, gender, personal mobile numbers, email) to us in accordance with instructions given through the Platforms. You warrant that all information that you provide to us is accurate, true and complete.

(b) You are responsible for ensuring that information provided to us remains accurate and complete. You will update any changes to such information promptly. We may if required or in accordance with applicable laws check and verify the information you have provided to us. You will cooperate and extend to us any assistance that we may require for such checks and verifications.

(c) You are responsible for all loss and damage (whether caused to us or any other person) arising from inaccurate, false or incomplete information provided to us.

ACCOUNT SECURITY

4.1 You are responsible for the security of your user account details, including your login identification and password(s). You will ensure that such details are protected and not disclosed to any other party. You will comply with security measures that we may from time to time direct relating to your use of the Platforms. You are responsible for all loss and damage arising from your disclosure of your account information, or any electronic threats, attacks or fraudulent activity resulting from your failure to safeguard the security of your account details.

4.2 All activities conducted through your user account (including but not limited to the use of the, user communications, etc.) is deemed to be conducted by you. You are responsible for all activities conducted through your user account regardless of whether such activities are carried out with your consent or knowledge or otherwise.

4.3 You must notify us immediately at enquiries@siasportsclub.sg if you suspect or are aware of any unauthorized access to or use of your user account. You acknowledge and agree that a reasonable amount of time is required for us to investigate and take any action relating to your notifications. Until our investigations are complete, you continue to be responsible for all activity conducted through your user account.

4.4 Protecting personal information of our customers is important to us. Personal information of other users may be disclosed or made available to you by other users through the Platforms. You agree that you will keep confidential and will only disclose or use such information for the purposes for which such information was disclosed to you.

OWNERSHIP OF INTELLECTUAL PROPERTY

5.1 All copyrights, trademarks, tradenames, logos, service marks and other intellectual or proprietary rights in the Platforms (including page titles, graphics, icons, scripts, source and object codes) belong to us or our licensors, and may not be reproduced, distributed, sold, used, modified, copied, imitated or used in whole or in part without our prior written consent.

5.2 You represent and warrant that you have full ownership of all intellectual property in any text, pictures, information or other content that you may provide to or release on the Platforms. You agree that you will only provide content that do not violate any applicable laws and/or infringe the intellectual property or proprietary rights of any other party. We may in our sole and absolute discretion delete, edit, remove or conceal from the Platforms, the whole or any part of the content or information provided by you.

5.3 If you provide any suggestions for changes, improvements or other feedback about SGSC and/or our services, (“Feedback”) we may use your Feedback for any purpose (including marketing or other commercial purposes) without obligation or payment of any consideration. You agree to assign to us all rights, title and interests (including intellectual property rights) in and to your Feedback.

APPLICATIONS

6.1 You may access and use the Platforms by downloading, installing and using our applications (such as independent software products, mobile applications or browser plug-ins) (“Applications”).

6.2 In order to improve, enhance and further develop the features of such Applications, we may from time to time provide upgrades, updates and patches to these Applications. You agree to download and install such upgrades, updates and patches and to only use the latest version of the Applications, or such other versions as we may direct.

6.3 We grant you a limited, royalty-free, non-exclusive, personal, revocable and non-transferable, license to download and use the Applications for your own personal, non-commercial purposes, subject to your compliance with this Agreement.

6.4 The Applications are licensed, not sold, to you. You may use the Applications only as permitted by this Agreement. You may not, and will not permit any other party to: (a) modify, adapt, improve, enhance, alter, translate or create derivative works of the Applications; (b) use or merge the Applications, or any component or element thereof, with other software, databases or services not provided or approved by us; (c) sublicense, distribute, sell or otherwise transfer the Applications to any third party; (d) use the Applications as a service bureau, or lease, rent or loan the Applications to any third party; (e) reverse engineer, decompile, disassemble or otherwise attempt to derive the source code or structure of the Applications, or decrypt the Applications; (f) interfere in any manner with the operation of the Applications; (g) circumvent, or attempt to circumvent, any electronic protection measures in place to regulate or control access to the Applications; (h) create a database by systematically downloading and storing the Applications; (i) use any robot, spider, site search/retrieval application or other manual or automatic device to retrieve, index, “scrape,” “data mine”, “crawl” or in any way gather the Applications or reproduce or circumvent the navigational structure or presentation of the Applications without our express prior written consent; (j) use the Applications for any commercial purposes; or (k) violate any applicable laws, rules or regulations in connection with your access or use of the Applications. You agree not to develop, distribute or sell any software or other functionality capable of launching, being launched from or otherwise integrated with the Applications. You may not remove, alter or obscure any copyright notice or any other proprietary notice that appears on or in the Applications.

YOUR RESPONSIBILITIES

7.1 When accessing the Platforms or using our services, you agree that you:

(a) will ensure that you conduct yourself in compliance with all applicable laws and regulations, including but not limited to laws and regulations on data protection, intellectual property protection, taxation;

(b) will ensure that you treat any equipment provided with appropriate care, and treat our staff and other users with respect; and

(c) are responsible for obtaining and maintaining all telecommunications, broadband, and computer hardware, equipment, and services needed to access and use the Platforms or the Applications, and for paying all charges related thereto.

7.2 When accessing the Platforms or using our services, you agree that you will not:

(a) access the Platforms or use our services if we have suspended you from doing so;

(b) without our consent, rent, lease, sell, resell or otherwise monetize or commercialize the Platforms, our services or the portable chargers provided through the Platforms.

(c) use our services or portable chargers except through the Platforms;

(d) remove, alter, or obscure any advertisements that may be found on the Platforms; and

(e) assist or encourage any conduct in violation of this Agreement.

LIMITATION OF LIABILITY

8.1 We make no warranty or representation as to the accuracy, reliability, availability or quality of our services, or that the Platforms are error-free, uninterrupted or available at any times. There may be circumstances where our services may be interrupted, delayed or unavailable, including but not limited to planned maintenance, upgrades, urgent repairs and failures of communication links and/or equipment. We are not responsible or liable to you for any loss or damage howsoever arising in the event that our services are defective, interrupted, delayed or otherwise unavailable. Notwithstanding the above, in the event of any incorrect deductions, calculation or accounting of the service fees charged to your account, you may contact us at enquiries@siasportsclub.sg . After the completion of our investigations, as your sole and exclusive remedy, we may correct the service fees charged to your account and provide you with a refund.

8.2 We make no warranty or representation that the information or content you obtain from or through the Platforms is correct and reliable in any circumstance. Information and content available on or through the Platforms may be provided by other users and may be inaccurate, incomplete, outdated, misleading, illegal, offensive or harmful. We are not responsible or liable for any information or content you obtain from or through the Platforms and whether from other users or otherwise, and any loss or damage arising from your use of or reliance on such information or content.

8.3 We make no warranty or representation that (a) the Applications are free of viruses or other malicious component; (b) the Application will operate or function on your computer or mobile device or operating system; (c) there will be no damage to your computer or mobile devices, or (d) loss of data when you download, install or acquire any information through the Applications. We do not provide any data backup or storage services and have no obligation to preserve or maintain any content or information whether provided by you or others. You agree to back up your data and not to rely on us to backup or store your data. We are not responsible or liable for any damage to your computer or mobile device, or loss or corruption of your data caused by the Applications or any virus or other malicious component that you may encounter when accessing, installing or using the Applications.

8.4 The Platforms may contain links to third-party websites or applications. You may also permit these third-party websites or applications to associate with your user account with us and access your user account information. Your use of any third-party websites or applications is strictly at your own risk and subject to such other terms as may be imposed by these third parties. We do not monitor, control or endorse, and are not responsible or liable for such third-party websites and applications and your access and use of such third-party websites and applications.

8.5 We are not responsible or liable for the behavior of our users including any offensive, inappropriate, obscene, illegal or any other uncomfortable content or information provided by our users that you may encounter on the Platforms. We may but are not obligated to assist you to moderate or participate in any dispute between you and other users.

8.6 We shall not be liable to you or any other party for any indirect, special, consequential or punitive losses (including loss of opportunity, reputation, profits or income) in relation to this Agreement, your access and use of the Platforms and the portable chargers and services offered through these Platforms, regardless of the form of action whether in contract, tort, product liability or otherwise, even if we have been advised of the possibility of such damages.

8.7 In any proceedings against us, you agree not to seek any injunctive or similar relief that may prevent or restrict us in developing or conducting the operations of the Platforms and the services offered through these Platforms.

REMEDIES FOR BREACH

9.1 If you are in breach of any of the terms of this Agreement, we may without further reference or prior notification to you, and in addition to any other rights and remedies that we may have:

(a) suspend or terminate your access to the Platforms, the services offered through these Platforms.

(b) deduct and set-off the funds in your user account against any monetary loss, damage or compensation due from you to us; and

(c) terminate this Agreement.

9.2 You agree to indemnify, defend and hold harmless us and our related companies (and our respective management staff, directors, agents and employees) from and against all statutorily penalties, claims, actions, liabilities, losses, expenses, damages and costs (including court costs and solicitors’ fees on a full indemnity basis) arising out of or related to:

(a) your access, use, or misuse of, the Platforms.

(b) any breach of this Agreement (including without limitation any breach of the Usage Rules and Privacy Policy) by you;

(c) the content and information directly or indirectly provided by you through the Platforms, including any claims that the content and information infringe or misappropriate any intellectual property or proprietary rights;

(d) any death or bodily injury or damage, loss or destruction of any real or tangible property arising  which you share through the Platforms, your use or misuse of any equipment provided to or selected by you, and your use or misuse of the services offered through the Platforms; and

(e) any fines or other penalties imposed by a regulator or court of competent jurisdiction from your use or misuse of any equipment provided to or selected by you, and your use or misuse of the services offered through the Platforms.

9.3 We are entitled to terminate this Agreement immediately and to recover any loss and damage suffered (including economic loss and damage to goodwill and reputation) if you provide any gift or consideration of any kind (including physical goods, cash, cash equivalents, labor services, travel, etc.) as an inducement or reward to our employees or consultants for doing or forbearing to do or for having done any action in relation to this Agreement.

VARIATION

10.1 We may in our sole and absolute discretion without prior notice at any time and from time to time, temporarily or permanently, in whole or in part, modify, update, upgrade, suspend or discontinue the Platforms or any information, services, contents, products or features offered through the Platforms.

10.2 We may without your consent and from time to time, amend the terms of this Agreement (including the terms in the Booking Rules and Privacy Policy). The amendments will take effect as they are notified to you. If you do not accept the amendments, please do NOT access the Platforms or use any of our services; if you have been using our services or have registered an account with us, you are to discontinue your use of our services immediately. If you continue to use our services after notification of the amendments, you will be deemed to have accepted the amendments to the terms and to be bound by the amended terms.

11.1 Any notifications that we are required to provide to you in accordance with this Agreement or in connection with your access and use of the Platforms and our services may be provided through any of the following means:

(a) publishing announcements on the Platforms;

(b) site messages, pop-up messages or pushed messages on the Platforms; and

(c) e-mails, text messages, mails sent to the contact details you have provided.

11.2 You consent to us contacting you using auto-dialing or pre-recorded phone calls or messages to the contact numbers provided by you, for the purposes of (a) providing you with information on your user account; (b) resolving errors associated with your user account; (c) resolving any disputes; (d) processing payments; (e) conducting surveys and questionnaire; or (f) managing your relationship with us or to provide services to you.

11.3 Your correspondence and communications (including telephone conversations) with us may be monitored and/or recorded for purposes of archiving, quality control, staff training, or risk management.

TERMINATION

12.1 User Termination. You may at any time terminate this Agreement by contacting our customer service staff at enquiries@siasportsclub.sg 

12.2 Our Termination. We may at any time terminate this Agreement and discontinue the Platforms and our services, without cause or prior notification to you and without incurring any liability to you in respect of such termination.

12.3 Effect of Termination. The termination of this Agreement does not affect any accrued rights and remedies that we may have against you. Upon termination: -

(a) we may remove or deny you access to the Platforms, your user account (including any information in your account), and your use of our services; and

(b) we may continue storing any information that you have provided for such period of time as may be necessary for our legal and business purposes.

Clauses intended to survive the termination of this Agreement, including Clauses 5, 6.3, 6.4, 8 and 9.2 shall survive the termination of this Agreement.

FORCE MAJEURE

13.1 We shall not be responsible for any loss, damage, default or failure which is shown to be due entirely to causes beyond our control including but not limited to failure of information network equipment, connection failure, failure of computer, communication or other system, power breakdown, strikes, riots, fire, flood, windstorm, explosion, war, government actions, changes of laws, regulations, administrative provisions and other rules, orders of judicial or administrative authorities or acts of God.

GENERAL

14.1 Applicable Law. This Agreement shall be governed by, and construed in accordance with, the laws of Singapore.

14.2 Non-Partnership. Nothing in this Agreement shall be deemed to constitute a partnership, or constitute any authorization, cooperation, agency relationship between you and us.

14.3 Jurisdiction. You agree that you will first attempt to resolve any dispute relating to this agreement through good faith discussions with us. In the event of any dispute, you should first contact us by registered mail setting out the information about the dispute, including the nature and basis of your claim and the remedy you seek. If any dispute cannot be resolved through discussions within thirty (30) days of the dispute arising, either party may refer the dispute to be finally resolved by arbitration administration in accordance with the arbitration rules of Singapore for the time being in force, which rules are deemed to be incorporated by reference in this Clause.

14.4 Waiver. No delay, indulgence or omission in exercising any right, power or remedy by us under this Agreement or by law shall operate to impair, or be construed as a waiver of any right, power or remedy that we are entitled to.

14.5 Entire Agreement. This Agreement, (including but not limited to the Privacy Policy; Usage Rules; and any additional terms that we have notified as being applicable to specific services) constitute the entire agreement between you and us with respect to your access of the Platforms and use of the services offered through the Platforms. It supersedes all prior or contemporaneous proposals, agreements, negotiations, representations, warranties, understandings, correspondence and all other communications (whether written or oral, express or implied) or arrangements entered into prior to this Agreement. No promise, inducement, representation or agreement other than as expressly set forth in this Agreement has been made to or by the parties.

14.6 Severability. In the event that any term, condition or provision of this Agreement or the application of any such term, condition or provision shall, to any extent, be held by a court of competent jurisdiction to be wholly or partly illegal, invalid, unenforceable or a violation of any applicable law, statute or regulation of any jurisdiction, the same shall be deemed to be deleted from this Agreement and shall be of no force and effect; whereas the remaining terms and provisions of this Agreement shall remain in full force and effect as if such term, condition and provision had not originally been contained in this Agreement.

14.7 Assignment. You shall not assign any of your rights or obligations under this Agreement without our prior written consent.

14.8 Third Parties. A person who is not a party to this Agreement shall have no right under the Contracts Act (1950) to enforce any term of this Agreement.

14.9 Other Languages. This Agreement (including the Usage Rules and Privacy Policy) may be made available to you in other languages. The English version is the original language, and any translations are for the purposes of assisting you in understanding this Agreement. In the event of any conflict between any of the terms of this Agreement in such other languages and the English version, the English version will prevail.

2.0 Payment by credit or debit card

(a) any credit or debit card that you have associated with your user account and the details (including card number and expiration date) are and remain valid; and

(b) you have the requisite authority, consent or power to associate a credit or debit card with your user account and to charge the fees for usage to such card.

We are entitled to recover any unsuccessful charges to your credit or debit card, together with any applicable administrative fees that we may impose, as a debt due and owing from you to us.

2.7 Refund of Credits

Except as provided in this Clause 2.7, credits in your user account are not refundable, redeemable or exchangeable for cash, other services or products, and we will not under any circumstances provide any refund for any unused credits in your user account.

If we terminate your user account other than by reason of your breach of our rules or your agreement with us concerning your use of our App, services, you may request for a refund of any balance credits in your user account in accordance with our prevailing refund policy. No refunds will be provided for any credits credited to your account from any promotional coupons, codes or other schemes.

2.8 Balance not redeemable for cash

Except as provided in this Clause 2.8, credits in your user account are not refundable, redeemable or exchangeable for cash, other services or products, and we will not under any circumstances provide any refund for any unused credits in your user account.

If we terminate your Agreement and close your user account other than by reason of your breach of the Agreement, you may request for a refund of any balance credits in your user account in accordance with our prevailing refund policy. No refunds will be provided for any credits credited to your account from any promotional coupons, codes or other schemes.

Notes : Indemnity 

       The SIA Group Sports Club shall be indemnified against all claims, liabilities, losses, death, injuries, proceedings, demands, costs and expenses whatsoever in respect of and arising from usage of facilities in premises of the Club. 

This Privacy Policy applies to the services, website(s) provided, mobile application(s) provided and/or the business conducted, by SIA GROUP SPORTS CLUB (Collectively and individually referred to as “SGSC”, “We”, “Our”, “Us”).

To provide the best possible service, we may collect and use the information your provided in the following ways. This privacy policy explains the way how we use the information. In accessing and using our Platforms or by providing us with your personal data, you agree and accept the terms of this Policy and consent to our collection, use and disclosure of your personal data in accordance with this Policy. If you do not accept this Policy, please immediately cease your access and use of our Platforms and do not provide any personal data to use.

Unless otherwise defined in this Policy, terms used herein have the same meaning with those defined in the SGSC Terms of Use and Service Agreement.

Information Collection and Use

Your provision of personal data to us is voluntary. If you choose not to provide us with your personal data, it may not be possible for us to provide you with access to our Platforms or the services that you require.

“Personal data” is data that can be used to identify a natural person. During your access and use of our Platforms and services, we collect personal data such as:

  1. Your name, gender, date of birth, nationality, telephone number, e-mail address, contact address, identification number and other related information;
  2. Your financial information (e.g. credit card numbers and bank account information);
  3. Personal data of other individuals (e.g. If you use our services to share content with other individuals, or invite them to use our Platforms or services); and
  4. Other information that we are required or authorized to collect under any applicable law to authenticate, identify, or to verify any data that you have provided.

Log Data

During your access and use of our Platforms and services, certain personal data is automatically collected from you or through the device you use to access our Platforms and services, including:

  1. Transactional information based on your activities with us (e.g. services you purchased and content you generated, your device type, identify and other unique identifiers);
  2. Device or software information (e.g. configuration information on your mobile devices, web browsers or other applications or platforms used to access our Platforms);
  3. Geo-locational information.
  4. IP addresses, browsing information (e.g. search history) and other browsing-related data in connection to your use of our Platforms and services;
  5. Information about your access to and usage of other mobile applications and software through our Platforms and services; and
  6. Information about your use of your user account to access into other third-party websites, applications or services.

You may disable the automatic collection of certain data. However, certain aspects (or the whole) of our Platforms and services may not be available to you if you choose to do so.

We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third party products) on your phone called Log Data. this Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

We may also collect personal data and information where required or permitted by any applicable law.

We may also collect personal data and information from when you submit an enquiry, feedback or email through our websites or other communication channels.

If you provide or allow the collection of personal data of anyone other than yourself, you warrant that you have informed him/her personal data and that he/she has consented to your disclosure of his/her personal data to us for those purposes.

How we use personal data collected

We collect and use the personal data received from you for the purposes listed below and any other related or associated purposes.

Service-related purposes. We collect and use your personal data for the purposes of serving you, such as:

  1. Providing you with the services that you have requested for;
  2. Authenticating, operating and maintaining your user account.
  3. To invite you in creating, developing, operating, providing, improving and promoting our Platforms, products, services and content.
  4. To provide you with personalized services based on how you access and use our Platform and services.
  5. To send you important notices and announcements such as services-related information, modification to terms, rules and software upgrading; and
  6. To respond to your feedback

Additional purpose. If you have consented, we may collect and use your personal data for additional purposes such as:

  1. Inviting you to promote our Platforms and services on social media platforms.
  2. Informing you of our latest activities, special offers and promotions.
  3. Informing you of other third-party products and/or services that you may be interested in;
  4. Inviting you to participate in polls and questionnaire surveys that may be conducted by us and /or third parties; and
  5. Publishing your feedback about us and/or our services on our marketing materials (including but not limited to newspapers, social media channels, etc).
  6. Contacting you. When using your personal data to contact you for the above purposes, we may contact you via regular mail, e-mail, SMS, telephone, push notifications (on your devices) or other means. You may determine the type and manner of information that you will receive from us by adjusting your communication preferences on our Platforms on your device.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device’s internal memory.

Our service does not use these “cookies” explicitly. However, we may use third party code and libraries that use “cookies” to collection information and to improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of our service.

DISCLOSURE OF PERSONAL DATA

Service Providers

Disclosure to service providers. We may disclose your personal data with third parties such as:

  1. our service providers and data processors that provide services to us (e.g. accounting, hosting and maintenance services, data analytics services, e-mail message services, delivery service, payment transactions services, marketing, etc.); and
  2. our consultants and professional advisors (e.g. accountants, lawyers, auditors).

Disclosure for corporate transactions. We and our affiliates may be engaged in business asset transactions e.g. mergers, acquisitions and transfer of assets. In such circumstances, we may transfer and/or disclose your personal data to facilitate the completion of the transactions.

Other permitted disclosure. We may disclose your personal data as required or permitted by law, e.g. to regulatory authorities, statutory bodies or public agencies to comply with their requirements, policies and directives.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

RETENTION AND PROTECTION OF PERSONAL DATA

We will retain your personal data for so long as we need the personal data for our business and legal purposes. We will dispose of or delete such information if it is no longer necessary for us to retain your personal data.

We will take reasonable precautions to safeguard your personal data to prevent the loss, improper use, or unauthorized disclosure of your personal data. However, we cannot be held responsible for any safety or security breach (e.g. hacking) that is beyond our control.

When you use our Platforms and services, you may choose to share and upload your personal data to be publicly available to other users. We are not responsible for protecting and may not be able to remove from our Platforms any personal data that you have made publicly available. Please carefully consider any content that you share, upload, release or communicate through our Platforms and services.

YOUR RIGHTS

You may:

  1. access your personal data through your user account.
  2. make corrections to your personal data through your user account.
  3. withdraw consent for our use and disclosure of your personal data by closing your user account.
  4. choose whether to participate in our personalized promotional scheme and other promotional schemes that we may offer from time to time.

We may charge you a fee for responding to your requests for access to your personal data or information about the ways in which we have (or may have) used your personal data. If a fee is to be charged, we will inform you of the amount beforehand and will respond to your request once payment is received.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update and amend this Policy from time to time. The updated Policy will take effect immediately when it is published on our Platforms. The updated Policy will supersede earlier versions of our privacy policy and will apply to personal data provided to us previously. If you do not agree with our updated Policy, please immediately cease your access and use of our Platforms and services. You are deemed to have accepted the updated Policy if you continue to access and use our Platforms and services after the updated Policy takes effect.

Contact Us

If you have any concerns on how we handle your personal data, wish to make any requests in relation to your personal data, or have any queries in relation to this Policy, please contact our Data Protection Officer at ruhaizah_k@siasportsclub.sg.

  1. General Information
    1. First-time login members, your login ID will be your membership number and password that has been sent to you via email to login for the games booking on the Club App. You must change your password after your first login.
    2. Members are reminded to safeguard their own passwords and not to be used by others.
    3. Members will need to scan the E-membership Card at the reception counter for verification purpose and confirmation of their booking slots
    4. Members and guests are to comply to the various games Bye-Laws when using the games facilities.
    5. Lightings will be switched “OFF” 15 minutes after expiry of booking, to avoid disturbance during the play. Members who wish to extend their session may do so at the Reception Counter, 15 minutes before their booking session ends.
    6. No cancellation is allowed after 24 hours prior to your bookings.
    7. All guests and members are to strictly always abide by the Safe Management Measures while in the Club.
    8. Smoking, drinking, or eating is strictly forbidden on all sports facilities.
    9. Bookings are to be made only by Valid Club Members and shall not be sharing the Member ID to anyone. Any non-members, whoever is caught using valid members ID, booking session will be automatically & immediately cancelled, no refunds and no notifications given.
    10. Valid member who wishes to sign in their guests for all facilities has to be in the Club and physically sign them in at the reception counter with his/her guests. 
  2. Badminton, Basketball/Netball, Billiards, Squash, Table Tennis, Tennis Court and Cricket Bookings
    1. Bookings can be made by members through the Club App, up to 7 days (1 week) in advance.
    2. A member can book 1 court per game and up to a maximum of 2 sessions per day (online). Any additional hours to extend bookings can be made via the Club App on the same day (if available). A session shall constitute such period as may be determined at the discretion by the Management Committee.
    3. Paid bookings not taken up after 15 minutes of the booked time has lapsed will be released to others and no refunds or transfer of the bookings will be made.
    4. All guests and members are to strictly always abide by the Safe Management Measures while in the Club
  3. Futsal Pitch, Soccer Field Booking & Cancellation
    1. Bookings of Soccer/Futsal Pitch can be made 30 days in advance before the intended field usage date.
    2. All guests and members are to strictly always abide by the Safe Management Measures while in the Club.

1.               4. Booking fee

1.       There will be a $1.50 booking fee (bank charges) added to your payment for every transaction. The Club will absorb 50% of $1.50, i.e. $0.75 will then be credited to your e-wallet.

2.      Accumulated money in the e-wallet can be used to off-set your next booking when the amount is enough to fully cover the cost. This function is automatically activated when you have more or exact amount in your e-wallet.

5.  Cancellation and refunds

1.       Cancellation of booking can be done via the App. Refund will be given if you cancel the booking more than 24 hrs. prior to your booking date and no refund if cancellation is made less than 24 hrs.

2.      The refunds (excluding the booking fee) will be credited into your E-wallet which can be used to offset your bookings later. 

Notes : Indemnity 

       The SIA Group Sports Club shall be indemnified against all claims, liabilities, losses, death, injuries, proceedings, demands, costs and expenses whatsoever in respect of and arising from usage of facilities in premises of the Club. 

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