1. General Information
1.1. First time login members, your passwords are your identity card numbers to login for the games booking online. You have to use the same password for your future bookings. You can also change your password after your first login.
1.2. Members are reminded to safe guard their own passwords and not to be used by others, any bookings not paid will be charged to the member with the same password & membership number registered online.
1.3. Bookings will be accepted 24 hours daily. Phone bookings starts from 9.00am to 9.30pm.
1.4. Members will need to produce Valid Membership Card at the reception counter for booking, cancellation or payment purposes.
1.5. Members & Guests are to comply to the various games bye-laws when using the games facilities.
1.6. No cancellation is allowed online; cancellation of bookings must be made at Reception counter personally, or producing a Club’s authorization letter from the member who booked the facilities, or by email to (by 5:00pm) : firstname.lastname@example.org.
1.7. Smoking, drinking or eating is strictly forbidden on the courts.
2. Badminton, Basketball/Netball, Billiards, Cricket, Squash, Table Tennis and Tennis Court Bookings
2.1. Booking can be made by members either personally over the reception counter, by phone or online up to 7 days (1 week) in advance.
2.2. A member can book 1 court per game and up to a maximum of 2 sessions per day (online). Any additional hours to extend bookings shall be made at the Reception counter on the same day (if available). A session shall constitute such period of time as may be determined at the discretion by the Management Committee.
2.3. Payment for all bookings must be made before the commencement of the session booked but a cancellation have to be made 1 day before the commencement of the session booked. If no cancellation is made and the member making the booking is not using the court then he/she will be charged 3 times the court charges for the entire period booked.
2.4. A member who is fined 3 times the court fees for reasons stated in 2.3. above, on 2 occasions will not be allowed to make any bookings for a period of 3 months.
2.5. Paid bookings not taken up after 15 minutes of the booked time has lapsed will be released to others and no refunds or transfer of the booking will be made.
2.6. Advance bookings for Badminton courts on weekdays after 6pm will be by 2 hourly sessions of 6.00pm – 8.00pm and 8.00pm – 10.00pm on weekdays.
3. Futsal Pitch and Soccer Field Booking and Cancellation
3.1. Bookings of Soccer/Futsal Field can be made 30 days in advance before the intended field usage date.
3.2. Booking can be made through phone or over the reception counter.
3.3. Payment should be made 1 week before the intended field/pitch usage, otherwise, bookings will be cancel. However, it is mandatory to send an email of cancellation (1 week before the intended field/pitch usage), otherwise, penalty charges will be imposed if we do not receive any email or payment. Penalty charges for Soccer: $50 and Penalty charges for Futsal: $30. Email of booking cancellation to: email@example.com .
3.4. For booking less than a week, immediate payment is required.
3.5. No lending of membership card/ membership number allowed.
3.6. No refund will be reimbursed if cancellation is made within 1 week or lesser.